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PATIENT ACCESS REPRESENTATIVE

3.6 Full-time 20 hours ago Full Job Description POSITION SUMMARY This position reports to the Patient Access Manager and is responsible for all functions relating to operation of Patient Access and COVID Vaccine and Testing Center. This position will include working in Patient Access Registration and the COVID Vaccine and Testing Center. Some of the job duties include but are not limited to processing all incoming calls on a multiline phone system, providing information regarding hospital services including COVID vaccine and testing services, coordinating services between provider office, patient, and departments as appropriate; and monitoring and responding to all fax and phone requests activities with departments as appropriate. Provides customer service support to internal and external customers. Treats patients with utmost courtesy and respect in accordance with the Patient Bill of Rights. QUALIFICATIONS EDUCATION: High school diploma or equivalent education preferred EXPERIENCE/SKILL SETS: Registration and/or Switchboard experience desirable, preferably in a hospital environment, or in a similar setting LICENSURE/CERTIFICATION(S): None Location: Brattleboro Memorial Hospital BMH OUTPATIENT SVCS Schedule: Full time, Day, TBD Job Type: Full-time High school diploma or equivalent education preferred Registration and/or Switchboard experience desirable, preferably in a hospital environment, or in a similar setting None
  • Type: Other
  • Company: Brattleboro Memorial Hospital - 3.6

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