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Customer Service Associate-Teller

Company Name:People's United Bank# Job DescriptionCustomer Service Associates deliver an excellent customer experience through the personalized, efficient and accurate handling of customer needs. In this role, you will engage customers to discover their needs and opportunities while acting with integrity and following through on commitments.Customer Service Associates identify referral opportunities by recommending appropriate bank services and products to customers; Deliver accurate, quick and efficient customer service by performing standard debit, credit and product transactions, while maintaining a balance between transaction time and customer need; Accurately present account information in accordance with knowledge of bank products; Answer routine inquiries from customers and escalate high level inquiries to appropriate staff; May assist in preparation of weekly and monthly inventory, tracking and other operational reports; Prepare the proper daily set up and balancing of a cash box; Reconcile daily transactions and adhere to compliance procedures and internal/operational risk controls in accordance with all applicable bank policies and regulatory standards.# Job RequirementsMinimum of 6 months cash handling experience requiredMinimum of 6 months of customer service experiencePrevious experience selling/upselling products and or services in a goal driven environmentStrong oral and written communications skillsmpeccable attention to detailIntermediate working knowledge of computersProven ability to work effectively in a fast paced environmentMay be required to work weekends and or evening hours based on location and business needs.High school diploma or equivalency preferred. Auto req ID: 1145BR Posting Title: Customer Service Associate-Teller Employment Type: Full Time Work Schedule: Monday - Saturday Address 1: 479 CANAL STREET City: BRATTLEBORO State: VT Zip Code: 05301

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