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Outpatient Care Coordinator & Registrar

Company Name:Brattleboro RetreatOutpatient Care Coordinator & RegistrarDepartment: Access & EvaluationSchedule: Full TimeShift: Day ShiftHours: 9:30am - 6pmJob Details: Job Summary:The Outpatient Care Coordinator and Registrarreports to the Central Intake Practice Manager.Responsibilities include:scheduling clients for outpatient intakes and ongoing services, maintaining quality customer service, outpatient registration, benefit verification, establishing and maintaining service authorization. Acts as liaison with patient accounts to ensure accuracy of patient fiscal information.ADDITIONAL RESPONSIBILITIES:May be required to perform duties of lesser, equal or greater responsibility.KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:1.Excellent customer service skills and phone etiquette.2.Excellent verbal communication skills.3.Able to focus and complete tasks in busy environment - i.e., multi-task.4.Strong computer in Microsoft Office Suite and database management.5.Working knowledge of managed care systems and insurance providers.6. Familiar with hospital and/or outpatient registration technology and procedures, including knowledgeof appropriate CPT codes for billing and scheduling.7. Typing speed of 40-50 WPM required.appearance.QUALIFICATIONS: High school diploma required, Associate degree in business preferred. A minimum of three years secretarial/administrative experience in a comparable setting.PLEASE READ: Your computer may have specific settings that block popup boxes and forms. You must disable your popup blocker setting in order to access the online application form. (Go to Tools>Popup Blocker>Temporarily Allow Popups)

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